Fairtrade in Sri Lanka

Sri Lanka is a fascinating place.  The island sits just to the east of India, in the Indian Ocean, and has one of the oldest…








What Is an Inbound Call?

An inbound call is a call made by a customer or client to a business to address their concerns. These calls are fielded by inbound…








What about smart bodies?

The concept of smart homes and smart cities may sound familiar to you, but I’d bet that you haven’t heard about smart bodies that much,…