If you operate a business based in the UK then you will probably want customer support, technical support and servers based in the country you do business in. For the most part, having web hosting services based in other countries is not a bad thing because they still offer excellent customer service 24/7/365 but it does help to know in the back of your mind that web hosting company you are trusting your business to is based in your own backyard
That’s why I have put a list together of some of the more popular web hosting companies based here in the UK to give you an idea of the features they offer, the level of customer service available and the availability of technical support available should you need it. A full list of these web hosting companies can be found here and this list also contains some customer reviews for further reading.
Not all customer service is the same
Generally, the rating for customer and IT support boils down to three main things – responsiveness at any time, friendly and professional help and of course, resolution of your issue. The following web hosting companies have all scored high in customer and IT support in addition to issue resolution.
Siteground – Siteground comes out on top in a wide variety of consumer and independent reviews in the all categories including support and service. The team is available 24/7 and approach any issue with a helpful and positive attitude which is a breath of fresh air in the event that something isn’t right.
If you are fairly new to the web hosting game, the team at Siteground will walk you through the entire process from concept to go live. The sales team are only concerned with matching a tailor-made package to suit your business needs and will go out of their way to get you the best deal possible to keep you happy and renewing for years to come.
GoDaddy – GoDaddy also score incredibly high in the service and tech support category and has received high accolades over the years for their stellar support and problem solving. GoDaddy boasts an excellent website builder in addition to a wide range of features and packages to keep their customers happy. Throw in a super easy to use control panel that gives you access to over 200 different apps and tools and it’s easy to see why GoDaddy has always been in the top 3 when it comes to UK based hosting options.
TSOHOST – Tsohost is a UK based web hosting company that offers super-fast hosting, excellent features and packages in addition to friendly in-house support teams to help you with anything that might arise along the way. The support team is available 24/7 by email and 9 am to 12 Am by phone so if there is a hosting issue, you can reach someone quickly and easily.
These are just a few of the available options out there when it comes to web hosting and excellent customer service so have a look around when you can a do a bit of comparison of your own. As you are having a look at packages and services, you can rest assured that whatever your chose is, you will receive world class customer service and technical support should you ever need it. If support is important to you and your business, then you can’t go wrong with choosing any of these above options as they all boast excellent customer and technical support which can handle any issue.