10 Leadership Skills Every Small Business Owner Needs

As the leader of a company, business owners need to be confident, assertive, and know how to take the lead. With employees coming to you when things go wrong, it’s important that you have the right measures and strategies in place to keep your business thriving. Whether you’ve recently launched a startup, or you’re looking at ways to improve your current operation, here are ten leadership skills that every small business owner needs.


First and foremost, every business owner needs to be a strong leader. If you don’t have the confidence, drive, and passion for success, it’s likely that your company will fall at the first hurdle. Regardless of what you specialize in, customers and clients want to trust and believe in your brand, so showing that you’re capable of walking the walk, as well as talking the talk will help keep your business afloat. From day one, you need to drill in the importance of hard work to your employees and be on hand to provide support and guidance throughout. Those who exude confidence are far more likely to be taken seriously by their peers, so showing you can take the lead and work through whatever comes at you can be a big help.

Team Building

As a small business owner, you need to have a team behind you who believe in your mission statement and want to strive towards perfection. In a small company, you may need to work amongst your employees on projects and tasks, so knowing how to work well together is important. There are various team building courses that you can embark on which can help you create a better team cohesion and align each member of the team with organizational objectives. Find Courses offer team building courses which can be useful for both leaders and team members. To find out more, you can visit findcourses.com.


How you come across in the workplace can have a big impact on overall productivity. If you aren’t upbeat, positive, and happy, employees may not feel comfortable at their desk, which can cause problems in your day to day operations. Having and retaining a positive attitude and mindset can help your team feel more confident in their roles, which can only be a good thing in the long run. A smile can go a long way and completely change somebody’s mood, so getting rid of negative thoughts and always seeing the best in everything can push your team in the right direction.


If employees are struggling with their work, it’s important that you’re on hand to listen to their worries and concerns. Many small businesses worry about staff turnover, so rather than having employees darting out the door and finding alternate employment, make sure that you hold regular meetings with your team. Having the time to sit down and chat with employees about their performance and listening to their thoughts and opinions can make them feel more valued and respected by the business. There are bound to be obstacles and challenges along the way, not to mention stressful projects and tasks, so providing guidance and support is key.


A team that can communicate effectively with one another is crucial. If members of your business don’t feel comfortable or confident sharing their points of view, lines can be blurred which can have a negative impact on your operation. For tasks and projects to be completed successfully, each member of the team needs to be able to work well with one another and express their ideas and opinions, even if constructive criticism needs to come into play. As the head of a business, you need to clearly outline your objectives and goals, so employees know where they stand and what is expected of them.

Emotional Intelligence

In the business world, emotional intelligence is a key trait that cannot be ignored. It’s important that you’re able to recognize that things won’t always go your way, regardless of how much work and effort you put into your brand. A good business owner needs to take the rough with the smooth, as well as take responsibility for any problems that occur in the company. If you encounter any mistakes, try and learn from them, rather than throwing in the towel or ignoring problems. Your number one priority should be to provide excellent service to your customers and clients, so nipping any issues in the bud is important.


When there is a problem in your business, it’s up to you to sort things out and get the operation back on track. In a tense and stressful environment, it can be hard to focus; however, a successful business owner needs to make the right decisions. You may only have a matter of minutes to make a decision, so whether it benefits your company or not in the long run, business owners need to make educated guesses and decisions to help steer projects and tasks back on track. There are all sorts of opportunities that can be missed from a lack of decisiveness, so having confidence and competence is important.


When assigning roles to your team, it’s important that you know your employees inside out. Knowing your team’s strengths and weaknesses can make the delegation process that little bit easier. When faced with deadlines, you will want the best person for the job, so as a business owner, you need to make sure that the staff you have behind you are compliant, confident, and happy in their roles. Clients have more choice than ever in the modern era we live in, so you need to deliver an excellent service to whoever uses your company.


Exposing your brand to the masses can help generate sales and increase interest in your business. If you aren’t using the right platforms to deliver your message, you can’t expect customers to flock to your website or rush through the door. When it comes to marketing and promoting a business, there are several strategies that you can use. If you don’t have lots of money to play around with, the internet can be your best friend. Whether it’s by setting up a company blog, creating business pages on social media, or guest posting, there are lots of marketing tools that you can use which are completely free of charge.


When securing a deal with a client, it’s only natural that you will want to get the best outcome possible. If you aren’t happy with what’s been put on the table, instead of sinking into your chair and not speaking up for yourself, you will need to fight your corner and know how to negotiate. The business world can be tough, and with every man out there for himself, it’s important that you know your worth and don’t get sucked into a deal that doesn’t benefit your company in the long run. Learning how to negotiate effectively and standing your ground will make clients take you more seriously.

As a small business, you may not have the time, resources, or budget to compete with the big giants; therefore, doing all that you can to keep your company thriving is important. If you have noticed things sliding in your business, or you’re about to set up your first venture, it’s crucial that you possess the right skills to boost productivity in the workplace and ensure customers, clients, and suppliers are happy with your service.

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