What to expect from your armed response company

There are many companies who advertise themselves as specialist security services. For the consumer, it appears as though there are a lot of choices. It can be quite a tricky thing deciding which outfit to pick and, in many instances, the choice that is made is based on price more than anything else. The reality, however, is that this is the worst way to make a decision on the people who will be guarding your assets and your nearest and dearest. There are plenty of other factors that you should be looking at and some very important questions that should be asked. If you don’t know what you should be looking for, here are a few things you should do before signing a deal with a security company.

Public sentiment

It is always a good idea to do some research on what people in the area say about the company. Online is a great place to start, but remember that when looking here, that there will almost always be more negative sentiment online than positive. Rather use Facebook to ask for recommendations. Ask a community group about security companies Brisbane and see who has had good experiences with which company. If there is an overwhelmingly positive sentiment about one company over others, that is a good sign.



It is vitally important that any company has enough patrollers in an area to make it worthwhile. The ratio of patrollers to clients’ needs to be as low as possible, and ideally, you want the patrollers to be two to a car. Additional security in the area on foot or on bicycles is also a very good idea. The key here is to have enough people for high visibility and to ensure that there are enough people available to respond to multiple call outs at the same time. Burglars have become sophisticated, often operating in teams to divide and conquer with security firms.

Additional services 

Find out what else the armed response people can do. Many are now in the business of offering medical response as well. Proper 24-hour monitoring services are important and so are personal escort services. These are great for when you come home late at night and are afraid to enter the property by yourself. Make sure that the company will be prepared to meet you at your home and escort you onto the premises.

Fee structures

A lot of companies will offer a basic package that appears very attractive, but then have a lot of caveats and subclauses that, once factored into the mix, end up costing you a whole lot of money. Don’t stand for things like false-alarm clauses or call out penalties. Ideally, you just want to contract with a company who will charge you a flat monthly fee that covers all eventualities. That makes things much easier from a budgeting perspective and it means that you never have to think about money implications in the event that you are nervous or worried about strange noises in the night.

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